What do you need to know about this Recall?
A defect in the electrical wiring of this electric grills/griddles can pose a risk of overheating, melting and could potentially pose an electrical shock hazard to consumers. As of November 10th, 2011, the firm has received four reports of electrical shock and two reports of melted plastic housing.
This recall includes Wolfgang Puck brand combination electric grills/griddles with dual thermostatic controls and model number BRTGG010. The grills measure about 14.5 inches in width, 11 inches in depth and 6.5 inches in height. The model number is located on an ETL/Intertek foil sticker label affixed to the bottom of the unit. The stainless steel grills/griddles have “Wolfgang Puck Bistro Collection” stamped on the front of the unit next to the control dials. They feature a stainless steel handle used to compress the top and bottom grill plates.
This product was manufactured in China and approximately 27,000 of these products were sold through the Home Shopping Network (HSN) nationwide, HSN’s telephone ordering system and online at www.HSN.com for about one week between April 30, 2011 through May 6, 2011 for about $100.
What should you do if you own one of these products?
Consumers should immediately stop using the recalled combination grills/griddles and contact W.P. Appliances for instructions on returning the grills/griddles for a full refund. Or, for additional information, contact W.P. Appliances toll-free at (855) 666-0478 anytime to receive further information regarding this recall.